Shipping & Handling

US SHIPPING

We're happy to offer Free Standard Shipping on orders over $75 USD! 

We do our best to process all orders within 2 business days pending availability and credit verification. We will contact you if there is any delay with your order. An order confirmation will be sent to you by email once your order is received. 

A shipping confirmation with the shipment tracking number will be sent to you by email once your order has shipped. Shipping to US can take from 2 to 4 business days. 


CANADA SHIPPING

Depending on the product availability, you may receive your shipment from local warehouse via Canada Post.

Please be aware that customs fees, taxes and duties may apply to certain products. If you would like to know before hand, please contact info@thebasicconcept.com for the product availability in Canada. 

Shipping to Canada can take from 2 to 8 business days.

Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the item. Duty Fees will not be refunded on returns for this shipping method. For additional information, please visit the Canada Border Services Agency.

 

INTERNATIONAL SHIPPING

Coming Soon...

If you would like to get a quote on the shipping rate, please contact us at info@thebasicconcpet.com for a custom order/shipping quote.